Cookie use policy
What is a cookie?
Cookies are files that contain small amounts of information and are downloaded to the device that is used when you visit our website. The main objective is to recognize the user (through identifiers that do not allow us to identify him as any physical individual) whenever he accesses the website, which allows us to improve the quality and usability of our websites. Cookies are essential for the functioning of the Internet; they cannot damage the user's equipment / device and, if activated in the configuration of your browser, help us to identify and resolve possible errors in the functioning of our website.
Types of Cookies
There are different types of cookies. They all work the same, but have slight differences:
Session Cookies: Session cookies only last for the duration of the visit and are deleted when the user closes the browser. Its main purpose is to identify the type of device, ensure the website's security or its basic functionality. They do not contain personal information that identifies a person.
Persistent or permanent cookies: are stored on the device's hard drive, which the website reads each time the user makes a new visit; have a specific expiration or expiration date. They allow identifying user actions and preferences; analyze visits and help to understand how users arrive at the website and improve the services offered by the same.
Functional cookies: Allows you to remember decisions made by the user, such as login or registration. The information in these cookies is anonymous (ie it does not contain name, address or other personal information).
Third-party cookies: Third-party cookies are cookies that are installed on a website other than the one the user is visiting, such as those used by social networks (such as Facebook) or external content (such as Google Maps).
Analytical cookies: are cookies that are intended for periodic maintenance to ensure the best operation and service to the user; collect data from your activity.
Use of Cookies by Belver Hotels & Resorts
| Name | Own or third-party | Duration | Purpose |
| cookie_alerta | Own | Duration of current session | Show Cookie Notice once per session |
| popup_faldon | Own | Duration of current session | Show offer popup only once per session (only when there is an offer popup) |
| _utma | Google Analytics | 2 years | Used to distinguish between users and sessions. |
| _utmb | Google Analytics | 10 minutes from creation or modification | Used to know whether a new session or visit is made./td> |
| _utmc | Google Analytics | When the session is completed | Used to facilitate functionality with the urchin.js file. Previously this cookie acted alongside the _utmb cookie to determine whether the User was completing a new session or visit. |
| _utmz | Google Analytics | 6 months | Saves the traffic or campaign origin explaining from where the User has accessed the website. |
| _utmt | Google Analytics | When the session is completed | Used to define the user request type. Used to establish website usage statistics. |
| DoubleClick | Google Ads | When the session is completed | Used to segment content so it is relevant to users. |
| Name | Information processed | Purpose |
| Strictly necessary | User session, registration details, bookings. | Management of registration and maintenance for the user session, personalisation of browsing, load balancing. |
| Google Analytics | Websites visited, frequency, number and repeat visits, browsing time, searches made, links accessed, browser used, operator providing the service, location linked to the IP address. | Measure and analyse user browsing, monitor and analyse user behaviour, creation of anonymous user browsing profiles, introduce improvements based on analysis of user usage data. |
| Google Ads | IP address, searches made, links accessed and advertisements accessed. | Show products that are most suitable to the User, segment the target market, measure results, flexible quotes, and detection of new markets. |
User settings to prevent cookies
By browsing and continuing on our website, you consent to the use of cookies on the website, as well as the conditions contained in this "Cookies Policy". Belver Hotels & Resorts provides access to this "Cookies Policy" at the time of access for the first time, with the aim of informing the user, and without prejudice to the user being able to exercise his right to block, eliminate and reject the use of cookies at any time.
In any case, we inform you that cookies that are not necessary for the use of our website can be blocked or deactivated by activating the configuration of your browser that allows you to refuse the installation of all cookies or some of them. Most browsers allow you to warn of the presence of cookies or automatically reject them. If the user rejects them, he can continue to use the website, although the use of some of its services may be limited and, therefore, the experience on the website may be less satisfactory.
Information on how to configure your browser or Internet browsers to maintain your privacy and security in relation to cookies can be found on official websites supporting the main browsers. With this support, the user can block cookies through the browser's configuration tools or configure it to notify you when a server wants to save a cookie.
Contact Information
Any questions or concerns about this policy on the use of cookies can be sent to us in writing to the following email address: director.principereal@belverhotels.com